Your privacy is important to us at Mountain Heritage Crafters. Stated here is our policy in handling information for all customers, online as well as phone, mail and fax.
We do not sell your personal information:
We use the information collected from orders and catalog requests only to process orders and update our mailing lists. We do not share this information with outside parties except to the extent necessary to complete and ship orders. We use e-mail addresses only to reply to e-mail that we receive and to correspond regarding orders. These addresses are not used for any other purpose and are not shared with any outside parties. In order to protect our customers from unwanted solicitations we do not rent, sell or share our customer list with any outside parties. To prevent unauthorized access, maintain data security and ensure the correct use of information we have set up appropriate physical, electronic and managerial procedures to safeguard and secure all information regarding our customers. You can access or correct personal information by contacting a company representative through phone or e-mail correspondence. To protect your information we will also verify your identity before giving information or making corrections.
Our online shopping cart uses secure servers (SSL) to safely process your purchasing and payment information. Credit card transactions are securely processed by Authorize.net, a trusted merchant services gateway processor. We do not manually enter card numbers. Unless there is a problem, we never have to see your credit card number to process your order, so your security and privacy is guaranteed.
We are here to assist you and wish to make it as easy for you do business with us as possible. Please do not hesitate to contact us if you have questions.
If you have questions you may contact us by email at firstname.lastname@example.org. You can expect a reply within 1-2 business days. If you would like someone to call you, please include your telephone number in the message, and we will get back to you as soon as we can.